Privacy Policy
This Privacy Policy applies to all personal information collected by Olive Business Partners Pty Ltd (we, us or our) through our website at www.olivebusinesspartners.com.au (Website).
1. Information We Collect
The type of personal information we collect depends on how you interact with us or our Website. This may include:
Contact details – name, address, phone number, and email.
Business information – including your Australian Business Number (ABN).
Financial information – financial statements, assets, liabilities, income, and expenses.
Employment-related information – contact details, employment history, education and qualifications, eligibility to work in Australia, and referee details.
Additional information – feedback, information about your business affairs, communication preferences, survey responses, payment details, and any other information you choose to provide when interacting with us.
Other information – any details you provide while engaging with Olive Business Partners.
2. Types of Information Under the Privacy Act
Under the Privacy Act 1998 (Cth), information is categorised as either Personal Information or Sensitive Information.
Personal Information is information or an opinion about an identifiable individual. It may be true or untrue, and recorded or unrecorded. If information cannot reasonably identify you, it is not considered Personal Information.
Sensitive Information includes information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, criminal record or health information.
We only use Sensitive Information:
for the primary purpose for which it was collected
for a directly related secondary purpose
with your consent or where permitted by law.
3. How We Collect Personal Information
We may collect Personal Information when:
you enter information into our Website
you complete an online form
you contact us or enquire about our services
our staff interact with you directly.
We may also use cookies to analyse Website usage and improve your experience. Cookies generally do not identify you personally.
We do not routinely collect Sensitive Information, but where required, we will handle it in accordance with this Policy and the Privacy Act.
Where reasonable, we collect information directly from you. If we receive Personal Information from a third party, we will take steps to notify you.
4. Why We Collect Personal Information
We collect Personal Information to:
deliver our services
communicate with you
provide updates and information about our business
improve your experience on the Website.
We may disclose Personal Information to trusted service providers who support the operation of our Website or our business. These providers may have incidental access to your information while performing maintenance or support activities.
By using our Website, you consent to receiving direct marketing from us. We will only send material you would reasonably expect to receive, based on your interactions with us. We do not use Sensitive Information for direct marketing. All marketing materials include an option to unsubscribe.
5. Security, Access and Correction
We take reasonable steps to protect your Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure.
When your information is no longer required, we take reasonable steps to destroy, anonymise or de-identify it. Client records are generally retained for up to 7 years to meet legal and professional obligations.
Under the Australian Privacy Principles, you have the right to:
request access to the Personal Information we hold about you
request correction of any inaccurate information.
To do so, please contact us using the details at the end of this Policy.
6. Complaints
If you have concerns about how we handle your Personal Information, please contact us using the details below. Complaints will be reviewed by our Director, Sarah Petty, and we may ask for additional information to clarify your concerns.
If we agree your complaint is valid, we will take steps to resolve the issue with you. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
7. Overseas Disclosure
We do not disclose Personal Information to overseas recipients unless you specifically request us to do so. If you request an overseas transfer, the recipient may not be subject to the Australian Privacy Principles, and we are not responsible for how they handle your information.
8. Contact Us
For questions, access requests, corrections or privacy complaints, please contact: